February 22-24, 2021

Location & Time

Virtual / Online | 9am-5pm CET (Europe)

Audience size

Max. 15 People

Workshop Leader

Rick Graham PHD, PMP, PMI-ACP

2021 Practical Project Management Trends in the post-Covid19 Business Environment / 3 days of practical and interactive learning sessions

Workshop Focus:

Focusing on the Successful Delivery of Project-Based Work in Post-Covid 2021 and Beyond, this 3-day practical workshop helps Project Managers and their Organizations understand the impact of Covid19 on the delivery of Project-Based Work and How to Continue To Deliver Profitable Projects and To Retain Satisfied Customers.

In particular, this course will help you gain key skills in:

Closing The Connection Between Projects And Strategy
Developing Leadership In The New Collaborative World
Measuring Risk In The Face Of ‘Unknowable’ Risks
Understanding Importance Of Change Management To Projects Success
Implementing Agility & Hybrid Project Management Approaches
Utilizing Advanced PM Tools And Analytics
Receive 24 PDU for the PMP and other PMI credentials

Course Overview:

It is not simply a perception that we live in a world of accelerating change. In the business world it is objectively true that technologies are being adopted, and then overtaken at a faster rate, disruptive business models are taking market share, then themselves overtaken as incumbent businesses fight back, technologies are becoming ever more sophisticated, globalization, with its effects on increasing competition being keenly felt in terms of ever smaller and smaller margins and target times to market. At the same time the organization of business is changing, with accelerating global dispersion of work, more complex supply chains, and business structures, with increasing interdependencies between customers, partner companies, finance, contractors, supply chains, governments and others. In some ways, Covid19 has simply stress-tested a system already under pressure, and the best companies have shown themselves to be capable of not only withstanding such a shock, but even prospering with the opportunities that have arisen. Others have had to learn quickly how to survive.

Luck may have played its part in the survival of some companies, however others have survived and prospered through deliberate planning, and the development of ‘organizational resilience’ aimed at recovering and fighting back after just these sort of shocks, not just the ‘unknown risks’, but in many ways the ‘unknowable’ risks.

This seminar identifies and examines 6 key trends in the delivery of project-based work which contribute to project and organizational resilience in face of Covid19 and other undoubted challenges to our businesses

Closer alignment of project work with strategy and the realization of benefits maximizes efficiencies and provides clear direction. The recognition that organizations must work in a different way to be successful, a way that focuses on collaboration and self-organization, and values leadership skills. The recognition that risk management must go far beyond the traditional risk register and recognizes that not only will there be more unknowns, but that we should also plan for the ‘unknowables’. The development of new change management processes that recognize that as change is inevitable, strong systems should be developed to harness its power rather than simply to repress it. The adoption of new hybrid ways of working, even within traditional project lifecycles, and carefully using the vast range of new tools available to us. The adoption of more sophisticated project management and benefits measurement tools.

Why attend this course if you are a Project / Program Manager?

We said last year that in the modern world of business, uncertainty and ever-changing environment, projects are no longer simply about quality, time and cost, but crucially about engagement, benefits and strategic alignment. This year that reality has been shock-tested upon us. This course gives project and program managers the mindset and tools to translate this organizational bigger picture into effective work delivery strategies, to build project resilience, and to deliver projects in alignment with desired benefits, financial returns and strategic objectives in an ever-changing environment.

Why attend this course if you are a PMO Leader (managing Project / Program Managers)?

A critical role in the delivery of business objectives is the co-ordination of the delivery of individual projects so that program objectives may be achieved, and business benefits realized. The ability of organizations to do this in an increasingly uncertain environment has been shock-tested this year with Covid19, however forward-thinking organizations had already been building resilience into their structure in preparation for this and other such ‘unknowable’ events. This course presents the current trends in the world of project management, and the developments necessary for all organizations to weather the current challenges, and indeed leverage opportunity despite unfavorable conditions.

What are the Business Benefits for your Organization?

Our Volatile, Uncertain, Complex and Ambiguous (VUCA) world has this year been shock-tested by pandemic. The successful organizations are those that have successfully adapted to new ways of working, and the inevitability of working in an environment of not only increasingly ‘unknown’ risks, but increasingly ‘unknowable’ risks. Such adaptation has involved developing and building in organizational resilience, not only in terms of new approaches to risks, but also in terms of evolving attitudes to change, new working patterns, and new hybrid approaches to project management itself. This course examines the key trends which every organization needs to be aware of.

Benefits of Attendance

This 3-day practical and interactive seminar is aimed at Project, Program and Business Managers and is designed to examine the current trends in project management being adopted by organizations in the face of increasing Volatility, Uncertainty, Complexity and Ambiguity in the business environment. It encourages managers to reflect upon the processes currently being used by their organization, and allows them to create efficient strategies to ensure that their organizations are well placed to not only survive in an ever-changing environment, but to withstand such shocks as the current pandemic, and even realize opportunity in the face of such challenge.

Who Should Attend?

· Project Managers
· Program Managers
· Senior Project Managers
· PMO Leaders
· Project Team Leaders
· Project Team Members
· Portfolio Managers
· Product Owners
· Business Managers and Analysts

This workshop awards 24 PDUs to PMP® certified and other PMI® credential holders

Technical Project Management 10 6 6 8 4 8 6
Strategic & Business Management 8 8 8 8 8 8 8
Leadership 6 6 6 6 6 6 6
PDU Total 24 20 20 22 18 22 20

Key Facts about about this Virtual Instructor-Led Workshop:

1. Takes place in an online space and in real time. By using Zoom® it is possible to mimic the physical classroom environment almost entirely, while adding a layer of learning experience not common in a physical class setting.

2. Flawless technical functionality. While there is no replacement for the fresh coffee & croissants you get on a physical event, Zoom® offers a rich set of user-friendly features.

3. No software installation required. The platform works with every major browser and requires no administrative rights. This is important for people who use corporate laptops, with increased security management and do not have administrative permissions to install software or apps on their computers.

4. Low bandwidth. Zoom® requires very low bandwidth, even with FHD live video-stream enabled. This functionality allows for crystal clear picture quality and uninterrupted sessions, which is absolutely essential for a quality virtual training delivery.

5. Rich & fun learning environment. In addition to the omnipresent PowerPoint, virtual offers additional tools, that make this type of training engaging and fun. For example, a chat-box that participants can use to communicate with each other, without interrupting the presenter or others. A Break-Out rooms feature, allowing for focused work-tasks in micro-teams. Ability to demonstrate to the group virtually anything, by using the screen-share functionality.

6. Greater interaction between participants. In the virtual environment, you can send questions to the instructor via chat-box tool and communicate with other participants without interrupting the presenter’s flow. This way you allow the presenter to instantly react to your questions, without having to interrupt the flow. Instead, the instructor sees the question in a pop-up and reacts accordingly.

7. Resembles real-life better than a physical classroom. By doing everything virtually, participants not only learn the subject of the training course, but also practice to work virtually as a team, which is an added benefit, compared to a physical classroom training. This way, the class is more directly linked to the real job.

8. Use of real-world / real-projects data. Virtual workshop is much more likely to use examples from participants’ real business / projects. For example, instead of using ‘post-it-notes’ to create a simple project schedule, in a virtual training participants will typically work on a real project schedule using screen-share functionality to demonstrate a schedule for a real project they’re currently working on. By doing so they can improve this schedule based on their new skills. Thus, this type of exercise directly helps participant’s real business and goes way beyond a simple training exercise.

9. Virtual setting removes barriers. In a physical classroom some people will be always reluctant to be “put on the spot” and may feel a nuisance having to present in front of a group. This barrier may not be completely eliminated in a virtual training, but it is significantly lesser, with people generally feeling more relaxed.

10. Significantly lower cost. Not having to account for major cost items, such as a conference room rental, food & drinks, airfare, hotel accommodation and (international) travel allows us to dramatically lower the fees we otherwise charge. In some cases, the price of attending a virtual class vs. physical one may be as much as 50% lower.


Welcome by your Workshop Leader

Dear participant,

I am very excited to welcome you to my latest training course, which I have been developing over the last 9 months, encompassing some of the very best practices from dozens of companies and hundreds of people I have been working with, during the Covid19 pandemic.

After more than 20 years of deliverring PM workshops all around the World, now I will be addressing you in the virtual space.

It’s a different “beast”, yet a very fun and effective way to learn, share and engage with peers.

I am looking forward to meeting you on FEBRUARY 22nd, this time live online!

Warm regards,
Rick Graham, PhD, PMP, PMI-ACP
Founder and Managing Director
Graham & Partners

2021 Practical Project Management Trends in the post-Covid19 Business Environment / schedule

Welcome & Intro

We’d love to serve you coffee & croissants, but this time we’ll have to do without it. If your favorite coffee mug is filled and you’re all set, this brief initial session will serve the purpose of saying hello to one another. The instructor will lay down the action plan and walk you through the key learning objectives.

SESSION 1: Defining the Content
In this short introductory session, your Workshop Leader will outline the content and the agenda of the 3-day course.

· Why is This Important?
· The Acceleration of Change
· Volatility, Uncertainty, Complexity and Ambiguity in Practice
· Stress-testing in the Covid-19 World and Beyond
· The Growing Importance of Resilience
· The 6 Key Trends in the Delivery of Project-Based Work

SESSION 2: Closing The Connection Between Projects And Strategy
Traditionally, project management is seen as an organizational tool used to work toward and achieve success in discrete initiatives, with the project manager responsible for shepherding the project to a successful conclusion.

However it has become increasingly evident that for the organization to be successful, projects must be linked to the realization of benefits, and there must be close alignment between projects and programs and corporate strategic objectives. Organizations that do not do this well end up with multiple poorly aligned projects, often driven by local considerations, and often without objective benefit.

For organizations to be successful in the increasingly complex and competitive world, it is essential that project and program managers are able to understand corporate strategy and to be able to execute the strategy by translating it into project work aimed at achieving it. Current trends are to ensure not only a joined-up mentality, but also the processes and tools to allow this to happen in practice. Without such integrated thinking, organizations are likely to eventually fail.

Key Take-Aways from this Session:

· Why is This Important?
· What is Strategy?
· The Importance of Joined-Up Thinking
· Analyzing & Framing for Alignment
· Planning for Benefits Realization
· Aligning Work with Strategy
· What Tools?

>>> Short breaks are provided throughout the session <<<

Lunch Break

We’d normally call this a “Lunch with Speaker and Delegates”. While we can’t serve you lunch, you can choose to have a lunch together with a selected one or more people, using the communication tools the software platform provides. Enjoy!

SESSION 3: Leadership In The New Collaborative World
A recent PMI ‘Pulse of the Profession’ reported that most organizations value leadership skills as highly as technical project management skills, a trend reflected in the outline for the new PMP exam launched in January 2021.

Indeed, given that the principle features of complex projects are accepted as being multiple stakeholders, and ambiguity of requirements, features and resources, it is evident that sophisticated communication skills are required to deliver such projects successfully. These skills include the management of multiple and sometimes conflicting stakeholder expectations, as well as managing internal resources, with all the negotiation, problem solving, communication and influencing skills that this requires.

This session will examine the skills that are considered indispensable in such an environment.

Key Take-Aways from this Session:

· Why is This Important?
· A New and Evolving Form of Leadership
· Planning for Collaboration
· The Old and the New Skills of Leadership
· Leadership in the VUCA World
· Continuous Improvement and the Team
· What Tools?
>>> Short breaks are provided throughout the session <<<

The end of Day 1

Day 1 Re-cap

Your instructor will briefly reflect on the key learning points of Day 1 and outline the goals for the Day 2.

SESSION 4: Risk In The Face Of ‘Unknowable’ Risks
There is no doubt that effective risk management is a critical component of successful project management, however the key trend has been the expansion of the scope of such risk management, and the sophistication of the processes and tools used. From the scope perspective, risk now includes not only all forms of uncertainty (in contrast with the limited scope of ‘risk-register-event’ risk, but extends to the delivery of business benefits through program management, and the delivery of strategic objectives through portfolio risk management. It also extends to the realization that some risks are not only ‘unknown’ but indeed ‘unknowable’. In the face of such challenges organizations must build resilience in the form of specific contingencies, planned flexibility and delegated authorities.

Furthermore the trend is to a greater degree of sophistication in terms of the processes and tools used, simple ‘risk-register’ analysis becoming increasingly seen as too limited in nature.

Key Take-Aways from this Session:

· Why is This Important? · The Spectrum of Uncertainty · Why the Risk Register is not Sufficient · Horizontal & Vertical Alignment of Risk Management · Managing ‘Unknowable’ Risks · Building Project and Organizational Resilience · What Tools? >>> Short breaks are provided throughout the session <<<

Lunch Break

We’d normally call this a “Lunch with Speaker and Delegates”. While we can’t serve you lunch, you can choose to have a lunch together with a selected one or more people, using the communication tools the software platform provides. Enjoy!

SESSION 5: Importance Of Change Management To Project Success
During 2019, one study showed that 93% of organizations were currently undergoing some type of corporate change. These may be small adjustments, or may represent a complete overhaul of the company’s structure. There is little doubt that Covid19 has caused even the remaining 7% to consider changes in the light of such substantial external pressure.

The traditional view is that project managers should seek to minimize (or at least rigorously control) changes within their projects, however it should be recognized that in many cases the project manager is also being asked to control the organizational changes caused by the project itself. The project manager may therefore need not only a new set of tools to manage in such an environment, but also a new mindset if changes are to be properly implemented.

Indeed, even the principle that project changes should be minimized is coming under scrutiny, as the environment into which the project is to be implemented may be under constant change. The right changes must be made for the project to be successful. This may engender the use of new ways of working, such as hybrid approaches.

Key Take-Aways from this Session:

· Why is This Important? · Change as the New Normal · The New Approach to Change · The Project Manager as Change Leader · People & Change · What Tools?

>>> Short breaks are provided throughout the session <<<

The end of Day 2

Day 2 Re-cap

Your instructor will briefly reflect on the key learning points of Day 2 and outline the goals for the Day 3.

SESSION 6: Agility & Hybrid Project Management Approaches
Not so long ago, and in the linear world of ‘predictive’ projects, many organizations relied on traditional ‘S-curve’/ Waterfall type approaches to all their projects. In recent surveys however, more than 50% of organizations report using newer ‘agile’ methodologies or hybrid approaches at least in some of their projects. Indeed even amongst ‘non-information’ organizations, project teams have embraced more ‘adaptive’ methods. Or at least certain components from them.

Significant advantages accrue from the use of adaptive approaches, or at least some of their best practices, in certain types of project. However new challenges have arisen in that there is no ‘one-size-fits-all’, but on the other hand there are risks in allowing flexibility in the absence of proper control. The course will examine current trends, looking at what does and does not works well, and importantly allowing participants to create strategies to optimize their project management approaches.

Key Take-Aways from this Session:

· Why is This Important?
· Bridging the Gap from Predictive to Agile
· Selecting the Right Lifecycle
· Best Practices
· Flexibility vs Control
· What Tools?

>>> Short breaks are provided throughout the session <<<

Lunch Break

We’d normally call this a “Lunch with Speaker and Delegates”. While we can’t serve you lunch, you can choose to have a lunch together with a selected one or more people, using the communication tools the software platform provides. Enjoy!

SESSION 7: Advanced PM Tools And Analytics
For simple linear projects, traditional measurements of Scope, Quality, Cost, Schedule, Earned Value and so on should tell us managers all they need to know. However in a world of hybrid approaches, ambiguity and complexity of requirements and delivery, and where projects may be large and dispersed, it is much harder to assess status and trend. What data is being used? How representative is it? Who is measuring it and how? Does it reflect current status and trend?

This course will assess the challenges in ensuring that metrics reflect the reality of the situation, and look at some of the more advanced analytics now being successfully used.

Key Take-Aways from this Session:

· Why is This Important?
· Level 1: Descriptive Project Data Analytics
· Ensuring Effective Use of Level 1 Tools
· Level 2: Predictive Project Data Analytics
· Choosing Level 2 Tools
· Level 3: Prescriptive Project Data Analytics
· Tools for Horizontal and Vertical Integration

SESSION 8: Closing & Re-Cap

· Guidelines for Where to Next?

>>> Short breaks are provided throughout the session <<<

The End

Day 3 Re-cap

We’d love to serve you coffee & croissants, but this time we’ll have to do without it. If your favorite coffee mug is filled and you’re all set, this brief initial session will serve the purpose of saying hello to one another. The instructor will lay down the action plan and walk you through the key learning objectives.

The final domain topic examines if the delivered solution achieves the business need and satisfies the requirements. These activities could include solution testing, gaps analysis, and final sign-off. The evaluation domain comprises 10 percent of the exam. In this section, we will explore the following four tasks:

· Comparing solutions test results to defined requirements acceptance criteria
· Analyzing, communicating, and resolving solution gap analysis
· Obtaining stakeholder sign-off and moving toward deployment
· Measuring how well the solution met business needs and values

The evaluation domain will include these knowledge and skills areas:

· Lessons learned and retrospectives
· Validation tools and techniques
· Valuation tools and techniques
· Verification methods and techniques

Individual & Class Exercise: In this exercise, you will review questions individually to reinforce the information reviewed during the evaluation domain, followed by discussions regarding the most correct responses.

>>> Short breaks are provided throughout the session <<<

Lunch Break

We’d normally call this a “Lunch with Speaker and Delegates”. While we can’t serve you lunch, you can choose to have a lunch together with a selected one or more people, using the communication tools the software platform provides. Enjoy!

Now that you know the content expectations for the exam it's important to realize how to prepare for the exam and what to expect as you go through the application process. To ensure you successfully pass the first time, this section will cover:

· The PMI-PBA application process
· Exam requirements
· Exam overview
· Preparing for the exam
· Understanding the questions
· Taking the exam
· General tips to help you through the process
· Final practice exam

Individual Exercise: In this exercise, you will take a portion of the final practice exam to determine specific areas of additional review and practice, as well as areas of strength. The final practice exam will be timed to simulate the actual exam. A review of correct responses and discussion will conclude this exercise.

>>> Short breaks are provided throughout the session <<<

The end of the ADVANCED PMI-PBA & CBAP Prep Workshop & delivery of Certificates of Attendance

Workshop Facilitator / meet the great

Dr. Richard A. "Rick" Graham PhD, PMP, PMI-ACP

Founder and Managing Director · Graham & Partners

Rick Graham has been involved in projects for over 25 years. He has been active with a wide range of industries, including pharmaceuticals, chemicals, engineering and manufacture, construction, information systems and telecommunications and has held senior roles in Astra Pharmaceuticals, Eli Lilly, IMC and British Alcan.

Rick has a special interest in the risk and recovery aspects of projects, as well as in project contracting. He teaches a module of the MBA and Operational Research courses of a major UK business. Rick is a certified Project Management Professional® by PMI® and is a member of PMI’s Risk Management Special Interest Group.

Rick is a popular key-note speaker and course facilitator on the number of project management topics, including Risk, Governance, Financial Aspects and Recovery of Projects, as well as Program & Portfolio Management, Hybrid Approach and Advanced PM Techniques & the latest best-practices in the field.

His recent assignments include delivering project consultancy and management training work for British Telecom, Deutsche Telecom, BP, Bechtel Corporation, Dubai Construction Authority, Vodafone, Siemens, Skanska, Tetrapak, Microsoft, Nokia, Ericsson, Gazprom and Intesa Sanpaolo Group among others. Rick is also a certified lawyer and certified public accountant in the UK.

Rick is well-known to PMI communities in his home country of UK, Belgium, Finland, Germany, the Netherlands, Norway, Sweden, Switzerland and the US. He's also actively presenting in Middle East, Central & Eastern Europe, and the far-flung places of the African continent; and as of recently Australia. Throughout past years he has been active as regular presenter on PMI Annual gatherings, delivering several world-class workshops.

About the Organizer / Who we are & what we do

KTC International is a training & consulting firm, specializing in bringing leading international speakers to cities across Europe. Our events aim to help delegates and their organizations to achieve strategic goals by proper implementation of project management tools & techniques, smooth business change and use of technology.

People presenting at our events are those who set the global standards and include coveted PMI Global Congress speakers, such as Dr. Prasad Kodukula, Karl Muenchow, Liam Dillon, Dr. Richard Graham or Roger Burlton, among many others.

KTC International was established in 2003 with headquarters in Budapest, Hungary. With a track-record spanning over 14 years, we have been instrumental in organizing over 500 different congresses, conferences, forums, round-tables, seminars, workshops and specialized in-house events, that gathered more than 10,000 people in total.

For more information visit:

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Workshop Participation Fees / reserve your place now


Valid for 1-3 delegates
From February 1st, 2021


Valid for 1-3 delegates
Savings: €200/person

Event FAQS / find your answers

Yes, this workshop is globally accredited and provides 24 PDU points. For the PMP credential holders, the PMI Talent Triangle PDU distribution is:

Technical Project Management: 10

Strategic & Business Management: 8

Leadership: 6

This online seminar is interactive and highly pragmatic workshop, designed as combination of

Short theoretical presentations grouped in 6 half-day sessions over the course of 3 days

Practical, hands-on exercises and discussions with the audience, after each session

All registration fees are gross and no additional taxes or hidden charges shall be applied. The registration fee covers the following items:

Participation in all sessions

All electronic course materials

Electronic copy of all presentation slides and other media, sent immediatelly after the event

Certificate of Attendance, awarding 24 PDUs to PMI credential holders

Yes, 25% for 4 participants. Click on DOWNLOAD PDF REGISTRATION FORM button above for details.

Contact Us / get in touch now for booking or other info