February 24-26, 2020


Hotel & Congress Center Antunovic Zagreb

Audience size

Max. 20 People

Seminar Leader

Bart Bernink, PMP, CBAP

Business Analysis for Project Managers / 2 days of practical and interactive learning sessions

Seminar Focus:

This 2-day interactive workshop arms participants with systematic understanding of pre-project stages of requirements gathering; and demonstrates why it is of critical importance for delivering successful projects and programs. The session bridges the gap between Project Management and Business Analysis to deliver successful, timely and profitable projects, all while increasing delivery efficiency.

· Understand the scope of a Business Analysis role and how it complement Project Management

· Apply numerous world-class Business Analysis techniques in work environment immediately

· Learn how to better communicate with all project stakeholders using best practice business analysis tools and techniques

· Appreciate the similarities and differences between Business Analyst and Project Manager roles

· Plan projects to include requirements analysis and understand requirements engineering

· Conduct and support requirements elicitation activities and requirements validation that will support the business need

· Look beyond the delivery of the project to pre- and post-project activities

· Familiarize with requirements for professional BA certification under PMI® and IIBA® (15 minutes)


The complexity of IT projects is forever increasing and the demand for delivering quality solutions on time and within cost is still critical for project success. Business analysis has a major impact on successful projects. A good understanding by the project manager of the role of a business analyst in the organization and their participation in the project, the tools and techniques they are using, and the major deliverables created by business analysts are essential elements to meet the challenging project demands.

Whilst a lot of Project Managers have been on formal training courses such as PRINCE2®, APM and PMI®, not many have had formal business analysis training which would help them and their organizations deliver more successful projects.

This course bridges the gap between Project Management and Business Analysis. It will extend the Project Manager's viewpoint to understand and facilitate excellent analysis and high quality requirements to deliver a fully formed solution, as well as delivering the project.

Most Common Questions

What is Business Analysis?
Business Analysis is the evaluation of an organization’s needs - followed by the identification and management of requirements - to arrive at a solution. In short, it is the discipline of working with stakeholders to define an organization’s requirements in order to shape the output of projects and ensure they deliver the expected business benefit.

How is Business Analysis related to Project Management?
Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. Requirements are an inherent aspect of Project Management (and Program Management) and Business Analysis is an important function that identifies, analyzes, and manages those requirements in order to ensure the goal of the project is achieved.

How does Business Analysis relate to Requirements Management?
Business analysis is a discipline of the broader practice of Requirements Management. Risk, complexity, change, stakeholder and communications management are components of Requirements Management but are only useful if you successfully identify and plan for them within the project and/or program plan.

How do Business Analysis and/or Requirements Management affect the success of projects and programs?
Requirements are essential to the development of projects and programs. In fact, project managers in PMI’s 2014 Pulse of the Profession® study said that poor Requirements Management is a major cause of project failure, second only to changing organization priorities. That same Pulse study found that 37 percent of organizations report inaccurate requirements gathering as a primary reason for project failure.

Why does the PMI-PBA® focus specifically on Business Analysis?
The influence Requirements Management practices have on projects is evident. As the emphasis on Requirements Management and its relevance to project success continues to rise, so too does the importance of having skilled individuals dedicated to this function within a project team. Business analysis is a critical function that helps define business requirements in order to shape the output of projects and drive successful business outcomes. In order to ensure the quality of requirements and projects, it is crucial that individuals be skilled and knowledgeable in industry standards and best practices.

Who Should Attend this Seminar

To assimilate the vast amount of information needed to pass the CBAP® or PMI-PBA® exam, there is a mixture of formal lectures, discussions, exercises, and several exam-simulation practices throughout the course. Participants will also learn methods of recall-&-retention to help remember critical information. The following professionals will find this course extremely beneficial to their daily jobs and career development:

∙ Business Analysts
∙ Project Managers and Team Leaders
∙ Systems Architects and Designers
∙ Systems Testers and Analysts
∙ QA Professionals
∙ Scrum Masters and Product Owners
∙ Business Customers, Users and Partners


Welcome ∙ by your ∙ Seminar Leader

Dear Business Analysis for Project Managers Seminar participant,

I am pleased to welcome you, now, for the 6th year in a row. Each year, I am delighted to be in the beautiful city of Zagreb and wonderful hotel Antunovic, where we traditionally run all the KTC International's Seminar, Including my PMI-PBA® / CBAP Prep and Strategic Enterprise Analysis.

There is an evident trend, that the number of certified PMI-PBA® credential holders is increasing year-by-year. This seminar serves as your first step to achieving the PMI-PBA® certification, as it is ideal for ALL Project Managers and Business Analysts, who want to gain solid understanding of these concepts, but are not focused on certification at the moment.

I am looking forward to meeting you in person on September 30, 2019 in Zagreb!

Warm regards,
Bart Bernink, PMP, CBAP
Founder & CEO

Business Analysis for Project Managers schedule / book it now

Delegates registration & welcome coffee

Event registration will be situated at the Registration Table on the convention floor of the hotel, please follow the signs from the lobby to the convention floor.

Session 1: Introduction to Business Analysis
· Project Management vs Business Analysis
· Importance of Effective Business Analysis
· Role of the BA
· Standardization and Adaptability

Session 2: Requirements Planning
· Role of the BA in Requirements Planning
· Vision and Scope Document
· Types of Requirements
· Stakeholders
· Business Analysis Plan

>>> Coffee & Networking Break at 10:00 <<<


A great opportunity to engage in a casual chat with Rick Graham and your fellow delegates. Lunch will be served at the main hotel restaurant, providing a variety of specialties ranging from traditional Croatian food to best international cuisine.

Session 3: Requirements Elicitation
· Role of the BA in Requirements Elicitation
· Investigative approach
· Iterative approach
· Elicitation Techniques

Session 4: Requirements Analysis
· Need for Analysis
· Using Analysis to get Stakeholder Feedback
· Value of Modelling Techniques in Analysis
· Modelling Techniques
· Types of Requirements
· Business Rules Analysis
· Prioritizing Requirements

>>> Coffee & Networking Break at 14:30 <<<

The end of Day 1

Delegates registration & welcome coffee

Event registration will be situated at the Registration Table on the convention floor of the hotel, please follow the signs from the lobby to the convention floor.


Session 5: Requirements Documentation
· Formal and Informal Documentation and the, Level of Detail Required
· Writing for Usability and Comprehension
· Common Requirements Document Defects
· Components of a Formal Requirements Document
· Requirements Verification and Validation
· Requirements Sign-Off

Session 6: Requirements Management and Communication
· Throughout the Project and to Decommission
· Change Management
· Define a baseline · Define a change management process
· Identify the Change Authority
· Traceability and Its Uses
· Requirements Attributes
· Requirements Communication

>>> Coffee & Networking Break at 10:00 <<<


A great opportunity to engage in a casual chat with Rick Graham and your fellow delegates. Lunch will be served at the main hotel restaurant, providing a variety of specialties ranging from traditional Croatian food to best international cuisine.


Session 7: Solution Validation and Acceptance
· Testing and Non-Testing Methods
· Purposes of Validation
· Find defects
· Prove compliance to requirements
· Test Cases and Test Suites
· Challenges in Testing
· Structured Testing
· Role of the BA in Solution Validation: the V Model
· Solution Acceptance and Project Close-Out

Session 8: Course Close & Delivery of Certificates of Attendance
· Review of lessons learned and next steps

>>> Coffee & Networking Break at 14:30 <<<

The end of seminar & delivery of Certificates of Attendance

Business Analysis for Project Managers Leader / meet the great

Bart Bernink, PMP, CBAP

Founder and Managing Director · HJB Ltd

Bart Bernink, PMP, CIPM, MPM, CBAP is an independent senior business improvement consultant and trainer since 1994 who has more than 35 years of experience in:

∙ Project, Program & Portfolio Management
∙ Business Analysis
∙ Business Improvement

Bart worked for various leading companies in the Netherlands, Belgium, UK and the USA. Mainly in the IT department, Project Management Office and Business Improvement/Change Management Office. Specialist in aligning IT to support new or revised business strategies, Bart managed large fixed price projects in E-commerce, financial, airline and governmental organizations. He worked as a project and program manager for Philips, KPN, Rabobank International, KLM, ABNAmro, Proximus, Shell, ING, Digital Equipment and Microsoft. Bart’s current clients list include: Zadco (UAE), Shell, Barclays, HSBC(UK), Chevron(Angola, Kazaghstan), Rabobank Group, Etisalat Nigeria, Bpost(Belgium), Steedin, Vestada, Global Knowledge, ESI International Europe, Rio Tinto Guinee, Cisco, Kasbank, T-systems, Microsoft, KLM, Barclays Capital(UK), RASGAS(Qatar), ITA(Oman).

Since 2004 has been involved in introducing Agile development approaches to leading companies in Holland, Belgium and the UK. Not only in banking, oil and airline organizations, but also with governmental departments. The solution development was done by 3 to 4 teams working parallel. For some teams played the role of Scum Master. Based on his practical experience Bart helps organizations to improve their project management and business improvement skills via on-the-job coaching and/or delivering Seminars. Helped organizations to professionalize:

∙ Business analysis by introducing Change Management Organization within companies. Result was less projects were challenged (39% Vs. 10%);
∙ Just In Time delivery, by introducing AGILE development approaches
∙ Project management by introducing state-of-the-art PMO organization, tooling and adjustment of existing project management processes
∙ Agile development

Starting in 2014, Bart has been delivering public seminars and in-house training courses working with KTC International. He’s recent assignments include a series of public Seminars on the topic of Advanced PMI-PBA® / CBAP Prep Workshop and Strategic Enterprise Analysis, which Bart delivered with exceptional acclamation from the delegates in Belgrade and Zagreb.

About the Organizer / Who we are & what we do

KTC International is a training & consulting firm, specializing in bringing leading international speakers to cities across Europe. Our events aim to help delegates and their organizations to achieve strategic goals by proper implementation of project management tools & techniques, smooth business change and use of technology.

People presenting at our events are those who set the global standards and include coveted PMI Global Congress speakers, such as Dr. Prasad Kodukula, Karl Muenchow, Liam Dillon, Dr. Richard Graham or Roger Burlton, among many others.

KTC International was established in 2003 with headquarters in Budapest, Hungary. With a track-record spanning over 14 years, we have been instrumental in organizing over 500 different congresses, conferences, forums, round-tables, seminars, Seminars and specialized in-house events, that gathered more than 10,000 people in total.

For more information visit:

Some of our / other events in 2017-2018

JUMP IT Forum 2017

JUMP IT Forum 2018

HRPA Forum 2017

HRPA Forum 2018

How people felt / at our recent seminars

Business Analysis for Project Managers Participation Fees / reserve your place now

Individual Early-bird Fee with 20% discount

Valid for 1-3 delegates
Savings: €299

Group "3+1 free" early-bird fee with 25% discount

Valid for 4 delegates, total: €3,885
Savings: €1,295

Register now / dont mıss this event!

Event FAQS / find your answers

Yes, the seminar is globally accredited and provides 16 PDU points. The PMI Talent Triangle PDU distribution is:

Technical Project Management: 4

Strategic & Business Management: 8

Leadership: 4

This seminar is interactive and highly pragmatic workshop, designed as combination of

Short theoretical presentations grouped in 8 sub-sessions over the course of 2 days

Practical, hands-on exercises and discussions with the audience, after each sub-session

All registration fees are gross and no additional taxes or hidden charges shall be applied. The registration fee covers the following items:

Participation in all sessions

Pre-course survey to help the Speaker customize the content of the event

A course hand-book and other printed materials

Electronic copy of all presentation slides and other media, sent immediatelly after the event

Lunch and coffee-breaks during both days

Certificate of Attendance, awarding 16 PDUs to PMI credential holders

Yes, there are several packages available to organizations sending multiple delegates. Click on DOWNLOAD PDF BROCHURE tab above for details.

3+1 early-bird discount (25%) for 4 delegates, until July 31, 2019

4+2 early-bird discount (33%) for 6 delegates, until July 31, 2019

4+1 group discount (20%) for 5 delegates, after the early-bird expiery

If you have more than 6 people, please contact us for a customized offer, using the form below.

Event Location

Congress Center Antunovic
Zagrebacka avenija 100 A,
10090 Zagreb, Croatia
+385 (0) 1 2041 121

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Contact Us / get in touch now for booking or other info